Policy and goals
Company policy
The business success of the company rests on the satisfaction and fulfillment of the expectations of our principals, customers, interested parties, business partners, employees and owners in the segment
Storage, marketing and distribution of medical products.
The primary care is devoted to the customer's satisfaction with the quality of the service provided, timely deliveries, ensuring the availability of information about our services and ensuring the satisfaction of customer requirements as well as legal and other binding requirements related to the products we distribute, planned and monitored conditions of storage and distribution, external communication with all interested parties and continuous improvements to ensure a safe product according to the principles and principles of good practice in wholesale medical products.
All employees are obliged to continuously improve the effectiveness of their procedures, comply with laws and other binding regulations, and, in accordance with their responsibilities, take actions to achieve the set goals.
The high quality of our service is confirmed by the strict application of the ISO 9001:2015 standard.
General objectives of the company
Maintaining and continuously improving customer satisfaction, which is at the center of all company activities, along with fulfilling contract requirements.
Providing customers with access to modern and innovative solutions tailored to their financial capabilities.
Hiring, further training and retaining qualified employees.
Constant monitoring and adoption of new trends in the industry.
Expanding the existing market and confirming the quality of services provided by the company.
To become one of the leading product distributors in the Republic of Croatia.